David Difabio

653 Blue Spruce Ct Pottstown Pa 19464

ddifabio@gmail.com · 610-269-9736

 

Telecommunications/IT Operations/ Project Management

 

 

Highly accomplished Operations, Engineering, and Project Manager with over 29 years of domestic and international experience in leading the development, installation, and operations of telecommunications and IT systems. Consistently delivers civilian and military multimillion-dollar projects on time or ahead of schedule, and under budget. Proficient with Windows TCP/IP, DWDM, SONET, Cisco Core Networks, Wireless, and VoIP platforms, Cellular Networks, Nortel, Lucent, Redcom and Ericson Telephone Switch and PBX platforms, LAN, WAN, and DELL servers, Loyal and dedicated professional with an active DoD Security Clearance.

 

80% Service Connected Disabled Veteran

Core Competencies

·          Operations Management ·          Project Management ·          Military Communications ·          DWDM ·          LEC

·          SONET ·          Wireless, Voice, and Data ·          Fiber ·          Cisco Deployments ·          CLEC Construction/OPS ·          DISA Regulations

·          Data Center Deployments ·          Emergency / 911 ·          Transport Engineering ·          TSR Provisioning ·          VoIP ·          BISCI

 

Professional Experience

 

Project Manager Randstad         Apr 2012- Present       

Project Manager for AT&T on the IBM Asia Pacific EMEA and North America regions refreshing the Cisco EOL infrastructure devices and overseeing network optimization projects in the above regionals. Site audits, engineering and implementation and all aspects of coordination with IBM Cisco, Juniper and other vendors.

 

Care Giver/Volunteer          Sept 2010- Feb 2012

Returned from Afghanistan in September of 2010 to take care of my father after a stroke. Provided primary care for him until he entered the VA assisted living facility Philadelphia last January. Volunteering at the VA Medical Center in Coatesville as a Peer Support Specialist interacting with Vets returning home from Iraq and Afghanistan with physical and physiological issues.

 

 

 

 

 

 

 

General Dynamics Information Technology        Oct 2009 – Sept 2010

Telecom/IT Manager/Trainer QA/QC Afghanistan

Responsible for all aspects of QA/QC inspection on all Voice, and Data across 4 networks, three of which were secure networks. US SIPR NET, NATO and AFGHAN a total of over 30,000 seats .  Knowledge/Project Management and engineering to insure cross platform functionality and efficiency.  Drove AS-Built formats and red line drawings and identify when customer DMARCs needed expansion. Conducted traffic analysis to insure the lowest blocking rate possible.  Highly successful in establishing excellent cross functional relationships across all coalition and NATO teams to deliver the best possible communications an IT solutions to the war fighter possible. Achieved an outstanding availability rate award from CENTCOM command. 

 

 

 

 

OLSI Resources          Aug  2008 – Apr  2009             

Senior Program Manager, Dell Managed Services: City of Philadelphia

Manage Tier II help desk services for the City of Philadelphia, 3000 seats across most city departments. Vendor and customer management, staff augmentation, business development, and billing. Insure that all contractual SLAs are met on a daily basis. Developed customer satisfaction metrics to insure positive customer experience.

 

 

IT/Telecom Director, Iraqi Ministry Defense Jan 2006 – Mar 2008

Iraqi Defense Network, Operation Iraqi Freedom

Supported all aspects of field engineering, installation, training, and logistics for the Iraqi Armed Forces Voice and data communications. This team consisted of 21 Ex-Pats and over 60 Iraqi Army Personnel, this team successfully installed the IDN NOC and 28 Divisional Nodes through out Iraq ahead of schedule. The networks installed provide real time command and control data and voice services to all levels of the Iraqi Military and the Ministry of Defense. These networks are Cisco 256 bit encrypted core and Aerornet wireless LAN based campus infrastructure on a DMVPN (Dynamic Multipoint Virtual Private Network) infrastructure throughout Iraq. Supporting over 6000 VoIP, legacy voice and data users, Cisco MCS 7835 Call Managers and desktop services. Facilitated excellent relations between Iraqi Ministry of Defense and Iraqi Divisional Headquarter commands. Also managed air assets for missions. Formulated detailed transport engineering packages including cable run lists, facility assignments and rack elevations. Reviewed red-lined engineering and generated final site As-Built documentation. The network was the most sophisticated network in the Middle East and has contributed to the stabilization of Iraq.

 

 

ITT FEDERAL SYSTEMS – Southwest Asia                                                              Jan2003 – Sep 2005

Site Supervisor, Operation Enduring Freedom

Directed all aspects of clear and secure voice and data communications on several bases in Southwest Asia. Managed team of 32 highly specialized technicians including OSP, ISP, Network Administrators, Systems Administrators, Switch and TCF personnel for each facility. Site Supervisor Djibouti, Africa, Kandahar and Kabul Afghanistan assisting in initial standup of Promina 800, authored numerous OI’s and procedural guidelines for day-to-day operations of the Tech Control, to include reporting procedures, preventative maintenance, troubleshooting and test and acceptance of new turn-up’s. Acting COMSEC custodian while waiting for personnel en-route. Responsible for training and station familiarization for new technicians, and conducted recurring training/proficiency simulations. Formulated detailed site engineering packages including cable run lists, facility assignments and rack elevations. Reviewed red-lined engineering and generated final site As-Built documentation. Wrote operational, test, QA and acceptance procedures. Coordinated all telecommunications functions for all forward operating bases in Afghanistan. Responsible for the implementation, testing, acceptance, and operation of Cisco LAN, VoIP Call Managers, DELL Server farms and Nortel PBX platforms supporting all aspects of military communications in Uzbekistan, Djibouti Africa, and most forward operating bases in Afghanistan.

 

PRISM COMMUNICATIONS – Philadelphia, PAJan 2000 – Dec 2002

Manager of Operations Mid-Atlantic Region

Managed technical and sales engineering staff  for CLEC in Philadelphia, Washington D.C., Baltimore, and Newark. Directed internal IT system design and implementation, SONET transport nodes, E911 certification, DSL design, system engineering, regional NOC operations, and capacity management for Mid-Atlantic region. Commissioned and certified four Nortel DMS500 switches and 110 RBOC collocations ahead of schedule and $2.9 million under budget. Managed union employees, contractors, and Nortel technicians through installation of switching, SONET, and SS7 platforms. Effectively trained sales force on product line. Formulated detailed central office engineering packages including cable run lists, facility assignments and rack elevations. Reviewed red-lined engineering and generated final site As-Built documentation.

 

ESPIRE COMMUNICATIONS  (CLEC)– Philadelphia, PA1999 – 2000

Philadelphia Operations Manager

Directed construction, integration, and operations of Philadelphia Lucent 5ESS switching center, SONET transport nodes, collocation facilities, and long haul fiber routes. Led E911 certification, systems engineering, and capacity management for Southeastern Pennsylvania and South New Jersey.

Delivered long haul network and Central Office project for $28 million, $4 million under initial budget.

 

THE ASSOCIATED GROUP, INC. / TELIGENT/TRUE POSITION – Philadelphia, PA1996 – 1999

TELIGENT: Implementation-Operations Manager

Managed all aspects of system construction integration and operations for Philadelphia market, including installation of Teligent Nortel DMS500 Switching Center, SONET Nodes and ancillary equipment through acceptance, turn-up, and operational phases. Responsible for E911 certifications and operations for Philadelphia network. Directed Tellabs and Nortel vendor teams, as well as internal teams through installation activities. Successfully turned up Philadelphia market 7 weeks early and $1.1 million under budget.

TRUEPOSITION: Implementation Manager

Directed implementation of E911 wireless location services of cellular carriers. Led crews through installation and configuration and turn-up phases on a national level. This was the 1^st wireless E-911 location system that met FCC requirements.

 

TOTAL COMMUNICATIONS CONSULTANTS – Philadelphia, PA1994 – 1996

General Manager

Managed consulting firm providing technical assistance and staffing support to major wireless and long distance clients such as MobileComm, BellSouth, and Philadelphia Electric Company and major cellular carriers in South America. In engineering and operational capacities.

 

RAM COMMUNICATIONS CONSULTANTS – Philadelphia, PA1991 – 1994

Mid West Group Leader

Directed reengineering of Midwest region of RAM Mobile Data Network with 200 sites. Built the 1^st Cellular system in Venezuela. Daily operations phases of five EMX500, one EMX2500, and 192 cell sites in eight months.

 

MOTOROLA CELLULAR INFRASTRUCTURE DIVISION – Schaumburg, IL1988 – 1990

Cellular Systems Engineer

 

MCI – Philadelphia, PA1984 – 1988

Switch Specialist II / TSR II

 

USAF       1980-1984

Techcontroller,

Responsible for all aspects of military and civilian communications entering and leaving military installations.

 

Educational Background

Project Management for IS/IT Professionals · Villanova University

Additional Certificates: